Scene+ Frequently Asked Questions

Scene+ is one of Canada’s leading lifestyle loyalty programs. The Scene+ program offers members opportunities to earn and redeem points when and how they want to be rewarded. Members can earn and redeem Scene+ points at Sobeys and other participating grocery stores and pharmacies, for travel with Expedia, movies at Cineplex, dining at Swiss Chalet, Harvey’s, Montana’s and more.

Scene+ offers members rewards their way – allowing them to earn points on things like movies, banking, entertainment, shopping, dining, and much more.

You can now earn Scene+ points at Sobeys and other participating grocery and pharmacy locations in Western Canada (BC, AB, SK, MB). Scene+ members can already earn and redeem at participating grocery stores and pharmacies in Atlantic Canada (NB, NS, PEI, NFLD). For a full list, please visit sceneplus.ca.

Scene+ offers several ways to redeem points on things like travel with Expedia, movies, gift cards, Apple and Best Buy products and dining. You can also redeem your Scene+ points for an account credit on eligible Scotiabank debit and credit cards.

You can now redeem Scene+ points at Sobeys and other participating grocery and pharmacy locations in Atlantic (NB, NS, PEI, NFLD) and Western Canada (BC, AB, SK, MB). 1000 Scene+ points redeemed is equal to $10 toward your purchase. For a full list, please visit sceneplus.ca.

There are a few ways to earn Scene+ points at Sobeys, including:

Everyday Rewards: Earn points through weekly flyer events and everyday product offers in-store and online with Voilà

Personalized Offers: Sign up to receive weekly offers just for you, delivered to your email or grocery store App

Pharmacy: In Provinces, where permitted by law, you will be able to earn Scene+ points on the full cost of prescriptions at Sobeys Pharmacy to a maximum of 5000 Scene+ points per day.

Banking Products: Earn even more points by shopping at Sobeys and other participating grocery stores using a Scotiabank debit or credit card.

If you already have a Scene card, you’re automatically a Scene+ member. To enroll to become a Scene+ member, please visit www.sceneplus.ca/register

Yes, customers can pick up a physical card and enrollment kit in in-store. Please note that only one physical card is available per Scene+ account, but additional family members are able to download the Scene+ app and use the same Scene+ account to rack up points for the family.

Members can only have one Scene+ physical card per account. For access to your card at your fingertips, or family sharing, download the Scene+ app.

Simply ensure your Scene+ card is registered and scan it in store to earn Scene+ points.

Simply tell your cashier that you’d like to redeem Scene+ points on your purchase. You can get $10 off your bill for every 1000 Scene+ points redeemed.

You can get your Scene+ membership number emailed to you by visiting the Send me my card page on the Scene+ website. If there has been a change to your email or you require further assistance, please contact Scene+ support at 1-866-586-2805.

No, Scene+ points are non-transferable.

Your Scene+ account may be closed if it remains inactive for more than 24 consecutive months.  

However, if you have a Scene+ Scotiabank product linked to your Scene+ card, your points won’t expire as long as that Scotiabank product remains open.

You’ll be notified in advance if your account is ever at risk of being closed. 

There several ways to view your Scene+ points:

1) You can find out how many points you have by logging into your account on sceneplus.ca or opening the Scene+ app.

2) You can also link your Scene+ card to your Sobeys account and view your points balance in the www.sobeys.ca or mobile app

3) You can login to www.mygroceryoffers.ca to also view points

If you are having trouble with your Scene+ app, please contact Scene+ Support at 1-866-586-2805.

Be sure to keep your receipt and visit our in-store Customer Service desk or email support@sceneplus.ca.

There are three ways you can register to receive personalized Scene+ point offers:

1. Sign up for a Sobeys account and register your Scene+ membership number to receive personalized offers from Sobeys.

2. Download and login to the Sobeys app

3. Login to www.mygroceryoffers.ca to receive personalized offers from other participating grocery stores

Personalized Scene+ offers are weekly offers that are just for you, delivered to your email or Sobeys website/ mobile app, selected based on your shopping activity. While you will receive grocery store offers through your Scene+ app, your personalized offers are only available on the Sobeys webiste/ mobile app or www.mygroceryoffers.ca

Please note that personalized offers are not currently available for Voilà by Sobeys and Voilà by Safeway purchases.

While you will receive weekly grocery product offers on the Scene+ app and website, personalized offers are only available in participating grocery store apps, by email from a participating store, or on mygroceryoffers.ca.

Sobeys Pharmacies in Manitoba, Saskatchewan, & Nova Scotia

Yes, you will be able to earn 2 Scene+ points for every dollar spent on the full cost of prescriptions filled at Sobeys Pharmacies in Saskatchewan, Manitoba, & Nova Scotia to a maximum of 5000 Scene+ points per day.

We are not able to offer Scene+ points on prescriptions filled in British Columbia, Alberta, New Brunswick, Prince Edward Island, & Newfoundland due to provincial regulations.

You will be able to earn Scene+ points on over-the-counter purchases made at any participating pharmacies nationwide.?

To protect your data and Scene+ points, you may be asked to present to validate the transaction.

When using a digital card to redeem Scene+ points it is best to use an App that includes your name in case you are asked to present ID. These Apps include the Scene+ App, our grocery store app, and certain digital wallets.

At this time, ID is only required when redeeming with a digital Scene+ card and when asked by a cashier. This includes cards stored on any app or in your digital wallet like the Scene+ App, our grocery store app, and certain digital wallets.